Frequently Asked Questions
Find answers to common questions about ordering, shipping, products, and more.
About Peptides
Research peptides are short chains of amino acids that are synthesized for scientific and laboratory use. They are used in preclinical research to study biological pathways, cellular processes, and potential therapeutic applications. Our peptides are sold exclusively for research purposes and are not intended for human or veterinary use.
All Standard Labs products are tested to ≥99% purity using HPLC and mass spectrometry analysis. Each batch comes with a Certificate of Analysis (COA) from an accredited third-party laboratory. While we use pharmaceutical-grade manufacturing practices, our products are sold for research use only.
Lyophilized (freeze-dried) peptides are in powder form, which extends shelf life and maintains stability during shipping. Reconstituted peptides are dissolved in a sterile carrier solution. Our products are shipped lyophilized for maximum stability and shelf life.
Ordering & Shipping
We currently ship within the United States. All orders are prepared and dispatched from our US facility, ensuring rapid delivery. We aim to dispatch all orders placed before 2pm on the same business day.
Shipping is a flat $15 per order. Orders of $250 or more ship free. Fulfilled in the USA — fast and discreet.
All peptides are shipped in discreet, tamper-evident packaging. Products are sealed and placed in plain outer packaging with no branding on the outside.
Yes. All orders are shipped in plain, unmarked outer packaging with no branding on the outside.
Yes — orders of $250 or more ship free; all other orders are a flat $15. Fulfilled in the USA.
If you need to modify or cancel your order, please email hello@standardlabs.store as soon as possible. We will do our best to accommodate changes before dispatch.
Returns & Refunds
Due to the nature of our products (research chemicals), we are unable to accept returns on opened items. However, if you receive a damaged, incorrect, or defective product, please contact us within 48 hours of receipt and we will arrange a replacement or full refund.
In the unlikely event your order arrives damaged, please photograph the packaging and products immediately and contact our support team at hello@standardlabs.store. We will resolve the issue within 24 hours.
Research Use Compliance
No. All products sold by Standard Labs are strictly for in vitro (laboratory) research and scientific study. They are not approved for human or veterinary use, and sale is made only to qualified researchers and institutions. By purchasing, you confirm the products will only be used for legitimate research purposes.
Research peptides are not licensed medicines and are not controlled substances. However, they may not be marketed for human consumption. Standard Labs sells all products clearly labeled for research use only, in compliance with applicable regulations.
Our products are sold to adults aged 18+ who agree to our terms of service confirming research-only use. We do not sell to individuals seeking these products for personal consumption.
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